articleLegal

Privacy Policy

Understand how NeptunePro LeadGEN collects, uses, stores, and protects information across website interactions, customer accounts, and support communications.

verifiedOverview

This policy explains how information is collected, processed, stored, and protected when prospects and customers interact with the website, public pages, account access, and support channels.

Information collected

We may collect contact information submitted through forms, direct outreach, email support, billing communications, or account access workflows.

We may also collect technical usage information needed to operate the service, maintain secure sessions, investigate issues, and improve reliability.

check_circleContact details such as name, email, company, and message content
check_circleAccount access and session information
check_circleOperational and technical signals needed for security and reliability

How information is used

Collected information is used to respond to inquiries, support customer workflows, operate the product, improve platform quality, and maintain service security.

We may also use information to review support requests, diagnose configuration issues, and process billing or refund questions.

check_circleCustomer support
check_circleProduct improvement
check_circleOperational security
check_circleBilling and account administration

Data retention and access

We retain information only as long as it is reasonably necessary for business operations, legal obligations, support history, or account continuity.

Access to information should be limited to authorized workflows, approved support activity, and administrative actions required to operate the service.

Data handling and protection

Reasonable administrative and technical measures are used to protect access to information, reduce misuse, and preserve service integrity.

No system can promise absolute security, but we aim to use proportionate controls and a least-privilege approach to sensitive access.

Company information

The name of the limited liability company is: NeptunePRO LLC.

The organizer of the limited liability company is: nepto.

Organizer address: 30 N Gould St Ste R, Sheridan, WY, 82801.

Frequently asked questions

Short answers to common questions related to this page.

What information may be collected?

We may collect contact details, account-access information, and technical signals required to operate, support, and secure the service.

How can I ask a privacy question?

You can contact the team at support@neptune-pro.com for privacy-related questions and support requests.